Our Fulfillment Services
Fulfillment by JournalsAndBooks.com, Inc.We're your one-stop Design, Pack, Ship and other Fulfillment Services Support Provider! We're an employee owned company fully staffed by Long-Term HIV/AIDS Survivors.
What We Offer
Since 2003, our flagship online store in Brooklyn (JournalsAndBooks.com), has not only pioneered its own way; we've also helped others by bootstrapping their ideas for e-commerce with our complete solutions: an intuitive, informative shopping experience, accurate and attractive fulfillment and excellent customer service!
Apart from our Triple Carbon Offset, E-commerce Website Building and hosting service, at GPowerHost.com, we provide these Fulfillment Services to a variety of online shops:
Product Design
We make your new product ideas happen with creative and innovative product designs that meet your specifications and customer needs.
Product Photos & Copywriting
Folks buy what they like so, we take professional photos—including detailed shots—and write descriptive copy; ensuring your merchandise moves!
Inventory Control
Our annual inventory and periodic checks ensure that your online shop has accurate inventory—ready to ship upon a moments notice.
Ordering Support
We help your online shop maintain sufficient stock—to meet forecasted demand— submitting suggested, just-in-time orders, for your placement.
Unpacking & Receiving
We receive new merchandise and carefully inspect it for fitness; making any claims and sending defects back to the manufacturer for replacement.
Sorting & Readying
We sort stock by SKU, fold shirts and otherwise prep merchandise, ensuring it will maintain a quality, state—on reserve—ready for rapid fulfillment.
Ready Merchandise
Rest assured, your merchandise is safely held in a professional manner at our clean and properly maintained fulfillment center in Bushwick, Brooklyn, NY.
Item Picking
Each order is picked, by an employee familiar with your merchandise, according to a picking/packing list along with a final, product quality inspection.
Order Packing
We pack each item for each order along with any inserts, giveaways, invoices and packing lists all with the unboxing experience in mind!
Printing Services
We print invoices, packing lists, customs forms and labels for each order and we also manage the third-party printing of any inserts as well.
Best-way Shipping
We ship out each order quickly, in the least expensive—best way—surpassing your customers' expectations while keep your shipping costs at a minimum.
Delivery Tracking
Customers want to know "Where's My Stuff?" so, we ensure the onsite entry of shipper data and send tracking links immediately.
Customer Support
Repeat sales, returning customers and word-of-mouth promotions are essential to your shop's continued success; the cornerstone of this is customer support!
Returns & Reverse Logistics
Customer satisfaction is a big deal to us and we cheerfully help customers to resolve any issues with the merchandise they purchase, including returns.
Reporting
Helpful reporting can illuminate arising problems, needs or areas of concern; we not only provide reporting, we read and alert you of any trends.