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Fulfillment by JournalsAndBooks.com, Inc.

 

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Privacy Policy

If you require further information or have questions about our Privacy Policy, please feel free to contact us at: https://fulfillment.journalsandbooks.com/contact-fbjb/

At Fulfillment by JournalsAndBooks.com, Inc. (Fulfillment Service), the privacy of our visitors is extremely important to us. This Privacy Policy document outlines the types of personal information received and collected by Fulfillment Service and how it is used.

Reporting Abuse

Fulfillment Service does not send unsolicited, bulk email of any kind. We have a strict Anti-Spam Policy for all of our hosting clients. And we mean business!

We welcome any and all reports of email abuse. If you are receiving emails that you don't want from one of our clients, hosted on one of our servers, we are happy to assist you in stopping that abuse. Or, if you want to be removed from a list you subscribed to we are happy to help you get removed from any list hosted on any of our servers for any reason (or for no reason at all).

There are two ways to contact us:

  1. Use our Contact Form at: https://fulfillment.journalsandbooks.com/contact-fbjb/

  2. Send us an Abuse Complaint Email to: abuse@journalsandbooks.com

We will take it from there! When reporting, it would be most helpful if you could forward any email—that originated from our servers—that you no longer want to receive in the future with a little note like:

  • "Unsubscribe me@my-email.com", or

  • "I no longer want these at: me@my-email.com", or

  • "I never subscribed to this list from my account: me@my-email.com", etc.

REQUIRED INFO

When reporting abuse to us we MUST know:

  • the email address that sent you the email, AND

  • the email address the email was sent to.

If you have your emails forwarded to a second email account like Gmail or Yahoo, bear in mind that the email might have been sent to either account so send us both addresses and we will search for and remove any occurrences of either. The more details you give us, the better we can investigate and permanently solve the issue for you.

What Happens When you Report Abuse

Generally, if we are successful in locating your email on a list we will remove it and you will not hear back from us. We don't want to bother you further so, if you want a response—tell us. Otherwise, if you didn't give us enough info or we couldn't find you on a list (maybe it was just removed?) we will email you back and ask for more info.

Most removal requests are handled within minutes. Those that require investigation could take up to one business day (or 72 hours if the request falls on a weekend or holiday). In rare cases, when the investigation takes time, you will receive an email back from us stating the status and an approximate timeframe for resolution. If we ask for more info, kindly respond or we may not be able to get results for you.

If we find that one of our clients was SPAMMING, we can't share what actions we take against that client. However, the more info you give us the better. No client is so important that we would keep them and allow them to ruin our good reputation. However, we need the facts to act!

Website Privacy Statement

This policy establishes how the Fulfillment Service will use information we gather about you from your visit to our website. The privacy of our visitors and customers is of the utmost importance to us.

If you visit one of our websites...

  1. To read or download information:

    1. We may collect and store information for statistical purposes. For example, we may count the number of visitors to the different pages on our website to help make those, future pages and related content more useful to visitors. This information does not identify you personally. We automatically collect and store only the following information about your visit:

      1. The internet domain (for example, "verizon.com" if you use a private internet access account, or "aschool.edu" if you connect from a university's domain), any search terms you may have entered to get to our site, and the IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website;

      2. The type of device, browser and operating system used to access our site;

      3. The date and time you access our site;

      4. The pages you visit; and

      5. If you visited this website from a link on another website and the address of that website.

  2. To send us an email:

    1. By sending us an email or an online contact request (herein, email), you may be sending us personal information such as your name, address, email address, plus, whatever message you put in your email. We may store your email in order to respond to your request or otherwise resolve the subject matter of the email. Under limited circumstances, including requests from Congress or private individuals, we may be required by law to disclose the information you submit (this has never happened, but it theoretically could). Remember that email is not necessarily secure against interception. If your communication is very sensitive, or includes personal information like your Social Security Number, you might want to send it by postal mail or give it to someone over the phone, instead.

  3. To register:

    1. Some of our websites ask visitors and guests to fill out registration forms. Other information collected at websites through questionnaires, feedback forms, or other means, enables us to determine visitors' interests, with the goal of providing better service to our customers, visitors and subscribers.

The information that you provide on our Website will be used only for its intended purpose, except as required by law or if pertinent to judicial or governmental investigations or proceedings.

Regardless of the information being transmitted to us, we will protect all such information consistent with the highest legal standards and ethical principles of freedom and fairness in privacy.

e-Newsletter Privacy Statement

Fulfillment Service values your privacy! We NEVER SELL, RENT or LOAN out your name or private information to anyone, ever! We do have a newsletter and do send email announcements strictly on a confirmed, opt-in basis. Beyond opt-in, bulk email, we send individual emails from our employees to you as part of any support requests that you have initiated, or in case we have to contact you about work we are doing on your behalf. In any event, you can report abuse to: abuse@journalsandbooks.com or you can lodge a complaint directly with our network provider gPowerHost: Abuse Desk.

 

Our Contact Info:

Fulfillment by JournalsAndBooks.com, Inc.
130 Palmetto Street, Suite 300,
Brooklyn, NY 11221 USA

Telephone: 718-213-4111
Email: abuse@journalsandbooks.com

 

This is a guideline, in the event of a conflict in statements, concepts, policies or rules the Fulfillment by JournalsAndBooks.com, Inc. Terms of Service apply.